VMCare

VMHOSTS VMCARE

Sign up to our Proactive Management service for just £10 per month – Available to VMhosts Customers only

To order simply login to our customer portal and purchase our VMcare Upgrade
package on your existing VM server

What's Included


	Hourly SysAdmin Time - Unlimited

	The way it should be. Unlimited.

	3rd Party Software Installation - Unlimited

	Server-required software installs such as Fantastico, FFmpeg, GD, Ioncube, Perl modules, you get it all. Just ask!

Proactive Services Included


	Proactive System Health Checks -Weekly

	Your server's health is reviewed by one of our technicians to ensure optimal operation.

	Proactive Security Audits - Weekly

	A security scan/audit is also run on the system to spot for any suspicious activity and possible exploits.

	Proactive System Updates -Weekly

	Operating system updates are downloaded and applied to your server.

	Proactive Security Patches & Software Updates -Weekly

	Critical security patches and third party server software updates are performed.

	Proactive Backend Server Updates -Weekly

	Kernel, PHP, MySQL, Apache updates are applied or scheduled depending on your preference.

	Reports -Weekly

	Reports are compiled and posted to your account.

Our Promises


	1 Hour Case Examination -Guaranteed

	Tired of mass replies? No dubious "response time" here. We start on each case within 1 hour.

	30 Minute Average Response Times - Guaranteed

	On average work begins well under the 1 hour mark.

	6 Hour Case Resolution -9/10 Guaranteed

	We say 9/10 as 90% of all tickets fall here. We leave room for 10% - such as those that require perpetual monitoring.

	1.5 Hour Average Resolution Times -Guaranteed

	On average cases are closed within 1.5 hours

	24 x 7 x 365 -Guaranteed

	Rain or shine, holidays, we're always here for you.

Custom Quote

Contact Details