VMhosts Exchange Support

21st century is an era that has seen the growth of internet and its usage to an extent that even for our simple communications and information we depend upon it. Emails have become so much a part of our daily lives that it’s now hard to think that we once survived without it!!

Emails these days are not just used as an essential business tool but also as a social communication tool, you would absolutely agree that emails have absolutely changed the way we communicate with each other.

Everything is instant and every corner of the world can be reach within seconds. In such a scenario have you thought how it would be if you were not able to access emails even for half a day? Can you imagine how much it can affect your business and day to day life? Exchanging emails is so natural for us these days that we tend to forget that there are systems and servers running the show for you to have a smooth mailing structure.

Especially for bigger organisations proper flow of emails is one of its life lines. Being without email even for a very short period of time can cause catastrophic problems to such businesses. You might miss that important sales order or request, or maybe miss vital information that that could cause you to lose out to a competitor. There can be huge void in the communications within the staff and the whole system might come to a standstill. Whatever the reason, maintaining a proper email flow is very essential.

This is when VMhosts Exchange support services come along handy. We understand how important your emails and its management are for you and we also understand how complicated and difficult it can be for any organisation to manage its email exchange without a professional help. It is important that the exchange environment is looked after and supported by people like VMHosts who know what they are doing.

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You might think what is an exchange 2010 server, what are its uses and what is this exchange 2010 support?

  • Installing an exchange 2010 server and engaging exchange 2010 support means ensuring that not only your email environment is more reliable, easy to use, manage and update, but also your administrative tasks like calendaring, sending automatic mails, voicemails and transcriptions, mail box archiving, report sending etc are performed smoothly and in a hassle free manner.
  • It means you will never again miss an appointment or important business mail.
    It gets your email flowing back within seconds in case of any breakdown; hence you are never without your emails for a long stretch of time that it might affect your work.
  • Cost savings as you can save on hiring expensive IT staff or administrating staff

Exchange is a specialist topic for VMhosts, our Exchange Support comes with the following benefits

  • Highly experienced Exchange consultants
  • No need to pay for expensive training
  • No need for in house expertise or expensive IT staff
  • Peace of mind
  • More secured and reliable email environment.
  • Cost effective solution.

VMhosts offer two tiers of Exchange support models to choose from

  • A reactive model.
  • A proactive model.

Reactive Exchange Support

VMhosts reactive support can be tailored to suit your needs. Maybe you have inherited an Exchange system or perhaps you just need that support and assurance, that should you encounter any problems with the environment, we can get your system up and running again in the quickest possible time

Typical reactive support services would include the following items

  • Microsoft accredited experts with a particular emphasis on Exchange
  • Email routing troubleshooting
  • Restore requests
  • Server recovery
  • Help and advice on upgrades, migrations etc.
  • Guaranteed 4 hour SLA

For a small monthly fee VMhosts reactive Exchange support will give you
support and peace of mind you need to ensure that your email environment is in safe hands.

PROactive Exchange Support

VMhosts proactive support includes all the benefits of the reactive support but with an extra bit of support. You’ll benefit from being assigned a primary Exchange consultant who will work with you to deliver the most streamlined support experience possible.

Our consultants have years of experience supporting, installing and designing Exchange systems, so you can be assured that you are in safe hands.

VMhosts proactive Exchange support

  • Assigned primary Exchange consultant
  • Creation of mailboxes and other recipients (mail contacts, distribution groups)
  • Tasks such as email forwarding
  • Email routing and troubleshooting
  • MX record management
  • SSL renewals and management
  • 5 x consultancy days
  • Backup monitoring and restore requests
  • Patch monitoring and updating
  • General server health etc.
  • Server recovery
  • 4 hour 24/7 SLA

Prices are calculated per Exchange server role and per user.
Per user prices from as low as £1 per user per month!

Whatever your Exchange needs might be, VMhosts are here to help!

Contact us
today for more information.


Tel: 0203 8463 555 | 01223 919 254
E-mail address: sales@vmhosts.co.uk
Office Hours: 9am-5pm GMT

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