General Exchange FAQ
Microsoft Exchange is the worlds leading messaging system. More emails are sent via Exchange servers than any other email application. For this reason, Exchange has evolved to be highly customizable, reliable and compatible with a huge number of software and hardware such as smartphone like iPhone and Android etc.
How much resource do I need?
This is very much dependant on the amount of users that are going to be using the system. We will custom design a solution to match your needs. Typically however we recommend that the minimum requirements for Exchange is 2 x CPU & 8GB RAM
Ok I’m sold, however we don’t have the in-house expertise to setup and configure Exchange!
No problem, we have a team of Exchange experts that are able to offer you advice, assistance or even provide setup and migration services for you
We are already running Exchange – can we migrate to the latest version?
Absolutely! There are well established migrating paths form previous versions of Exchange. To migrate you must be running Exchange server 2007 or 2010. Our consultants can offer advice and migration services for every step of the way.
But I’m running Exchange 2003, what options do I have?
There is no direct migration path from 2003 to 2013. For this reason, there are two options available.
- A double-hop migration – This is where a migration to 2010 is completed, then further migrated to 2013
- Third party migration tools – There are a number of third party tools available that can assist with migrating directly from 2003 to 2013 without the need for a double-hop migration technique
Do you have any managed support options available?
Yes, we have a number of support options available to match your needs and budget, ranging from full proactive support and monitoring, to a reactive service for when you need that extra bit of support.
Private Hosted Exchange FAQ
Do I need to be running Exchange already to make use of a private hosted exchange solution?
No! No matter what solution you are currently using for email and messaging, you can deploy Exchange in the cloud
How does the licensing work?
All Exchange licensing is covered under our SPLA agreement with a simple pay for what you use model. Each month, just tell us how many users are using the server and you will be charged accordingly. For more information on licensing, please see our licensing section.
What about Database Availability Groups? Can I have them?
Yes of course. In fact we can do one better than that! Due to the way our datacentres have been designed and linked, we have the ability to create a same-site DAG that actually extends across different physical locations. This means that even in the event of a datacentre failure, we are able to recover your servers and restore your service quickly