VMhosts Office 365 FAQ

What is Office 365? How is it different from Microsoft Office?

Office 365″ refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive and Skype world minutes for home.

Is internet access required for Office 365?

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

How many users does Office 365 support?

Office 365 is highly scalable and can support everything from a one-person business to companies with tens of thousands of users:

  • Office 365 Business plans are best for companies with one to 300 users.
  • Office 365 Enterprise plans fit organizations ranging in size from a single employee to 50,000-plus users.

What do I need to install when I sign up for Office 365?

You don’t need to install anything in order to use Office 365.
To help you easily connect your desktop version of the latest version of Office, Office 2010, or Office 2007 to Office 365, Microsoft provides Office 365 customers an installable piece of software—called “Office Desktop Setup”—at no charge.

If your plan includes a subscription to Office, you will also be able to install that directly from the Office 365 administration centre.

What if I already own a domain name?

You can add the domain name you own to Office 365 to create domain-based email addresses

Can I mix and match different Office 365 plans?

Yes, you can mix and match Office 365 plans. However, there are some product and license limitations. For example, if you have an Office 365 Business Premium plan, which has a limit of 300 users, you can combine it with an Office 365 Enterprise E3 plan, but only for up to 300 people in your organization.

If I cancel my subscription, what happens to my data?

Your data is yours. If you decide to cancel your Office 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Office 365 account will be available to your administrator(s) in a limited function account for 90 days.

Will Office 365 work with my existing copy of Office?

Office 365 works best with the latest version of Office, Office 2010, and Office 2011 for Mac. Office 365 works with slightly limited functionality with Office 2007. If you have an earlier edition of Office, you will need to update to a newer version of Office in order to use Office 365; or you can subscribe to one of the many Office 365 plans that include the latest version of Office. In addition to getting the latest version of Office as part of your subscription, you will also get automatic updates, so your Office will always be up to date.

 

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